You can send comments and complaints on the quality of our products or report adverse reactions using the following address: or use the form below.

In order to get a prompt and suitable respond, please provide information in accordance with the following templates:

Complaint registration card
ADR Reporting Card


License, drug authorization documents, GMP certificate

Responsible for the quality:

T.A. Volchenkova, Deputy Director for Quality

Responsible for the pharmacovigilance:

L.N. Maksimova, Drug Safety Manager;

E.V. Sheshegova, Deputy Director for Development and Registration of Medicines